All your roofing needs, one phone call away.

The Tecta Customer Solutions Center is the state of the art centerpiece of Tecta America’s commitment to customers who manage multiple facilities across a number of locations.

With an average dispatch time of less than 9 minutes, Tecta’s 24-hour Customer Solutions Center provides one immediate point of contact. And of the 53,000 service calls dispatched nationwide on an annual basis, the average time to complete leak repairs is within 48 hours of initial contact.

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How it works:

• For ANY roofing need, anytime, Tecta America’s Customer Solutions Center professionals are available 24/7/365 – by phone, fax or email
• Tecta confirms the order and schedules your service call; response time less than 6 minutes
• Emergency calls receive priority treatment with a response time of four hours or less
• Tecta invoices your corporate headquarters through their centralized billing process
• All service records, photos and proposals are maintained and available via TectaTracker – Tecta’s web-based roof asset management database
• For major repairs, Tecta will provide a detailed proposal